At Yuvan Cosmetics, we strive to provide our customers with timely and reliable shipping services. Below are our policies regarding shipping and returns.
1. Shipping Policy
Delivery Time: We aim to process and ship all orders within 2-3 business days. Estimated delivery times may vary depending on your location.
Shipping Charges: Shipping charges will be calculated at checkout and depend on your location and the weight of your order. Free shipping may be available for orders above a certain value, as indicated during the checkout process.
Shipping Confirmation: You will receive a confirmation email with tracking details once your order has been shipped.
2. Returns Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange the product under the following conditions:
Eligibility: Products must be returned within 2 days of delivery, unused, and in their original packaging.
Non-returnable Items: Opened cosmetics, skincare products, or personal care items may not be eligible for return due to hygiene reasons.
Return Process: To initiate a return, contact us at info@yuvancosmetic.in with your order details. We will provide you with the return instructions.
Refunds: Refunds will be processed once we receive the returned product and verify its condition. Please allow up to 10 business days for the refund to be credited to your original payment method.
3. Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 24 hours of receiving the product.
For any shipping or return inquiries, please reach out to us at info@yuvancosmetic.in or +91 88888 44184.